More Traffic. More Conversion. More Happy Customers.
Norton Shopping Guarantee builds consumer confidence at the most critical moments in online shopping, so they buy more and more often. Here’s how.
Step 1: The Search Begins
Modern consumers begin their journey by researching online. Since they want to purchase from merchants they know are safe, they’re sure to only visit sites they trust.
It All Starts With Shopper Confidence
As soon as shoppers see the “https” next to a URL and the Norton ™ Secured Seal in search results, they know the site is secure and their privacy is protected. Sites with “https” also enjoy higher visibility in search results and more traffic.
Starting January 2017, Google Chrome users who visit sites that accept credit cards or require a log-in will see a warning sign letting them know if a site is not secure. Norton Shopping Guarantee has what you need to ensure your page is compliant.
Before a consumer decides to shop, they look for visual cues like the green padlock and "https" in your browser window, and the Norton™ Secured Seal on the page, all of which come with Norton Shopping Guarantee.
Security Alone Isn’t Enough
How can shoppers be sure they’re dealing with a trustworthy online retailer? By shopping at sites that also display Norton Shopping Guarantee, they know the merchant is reliable and they’re getting the best price. And, if their identity is stolen ANYWHERE within 30 days after purchase, we’ll help them in the recovery process.
Provides help in the event of identity theft for up to 30 days after a sale, to help allay concerns about the security of your personal information. Up to total of $10,000 worth of specialist services.
A 30 day guarantee of up to a $1,000 of the purchase price (including shipping and Value Added Tax), that you will receive the products/services you ordered on their site, in accordance with their terms of sale.
Discover why more shoppers prefer buying
from merchants protected by Norton Shopping Guarantee.
“Dear Hobby Depot—it was such a pleasure to shop on your site; other hobby places never really seem legit but I knew I could trust yours. I’ll be back, that’s for sure.” James R., Chicago IL
“Thank you for providing the Norton Shopping Guarantee for this purchase. We live in an age when so much of our privacy and identity are easily threatened. I feel good about this.” Robert G., Long-time Customer
...And It’s What Merchants Need
Read how Norton Shopping Guarantee has helped other merchants meet the increasing demands of online shoppers.
“When prospects arrive for the first time on our two sites, there’s a period of about three seconds in which they decide how much to trust the online stores. I want to provide the safest, most secure shopping experience possible. That’s why I chose Symantec Extended Validation (EV) SSL certificates. The padlock and green strip in the address bar give our customers confidence that our business is safe to buy from.” Rob Conley, Founder and CEO Beanilla.com and SpiceJungle.com
“More than 5,000 customers have pressed the button to send a thank you (for Norton Shopping Guarantee), with 63% adding comments.” Bill Aicher, Chief Marketing Officer Musicnotes, Inc.
Show Them You Care. And Then Some.
Give your customers a conscious reminder that you stand behind your products and are committed to keeping them happy and safe.